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WordPress Package Step by Step What We Do after you Place an Order

March 13th, 2011 | Add a Comment

When we get a new order for a WordPress package – the basic WordPress package is just R420 per year, and includes .co.za domain registration and hosting! – we go through a certain step by step procedure before we send you your log in details to your new site. WordPress package order, step by step what we do: 1) ASAP thank the client for the order and let them know we will send the invoice soon, then asap or within 24 to 36 hours, send the client the invoice and the ‘thank you for order’ email, adding “instuctions to set up your email box/es” to the list of “we send you,” if its needed. ALSO, let the client know that the following year (a year later when the client’s package expires) … Read entire article »

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How to View your Website Traffic Statistics

March 8th, 2011 | 1 Comment

Yeah, you get to check your WordPress site traffic statistics! When you get your WordPress site hosted with us, we send you details on how to access the server control panel AWstats report so that you can see what traffic your site has been getting. The same access is allowed when we design html/CSS websites, and those clients host their sites with us too. Generally, site hosting packages come with access to the server control panel so that you can see what traffic your site has been getting, so if you want access, and your host has not mentioned that you can access your server control panel to view traffic statistics, enquire about it. Perhaps some site hosting service providers, or web designers, may not be keen to give you access because … Read entire article »

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Yearly Renewal of WordPress site Package

March 7th, 2011 | Add a Comment

The wording below is an example of the yearly renewal of WordPress site package email we send to our clients when it comes close to the time of them having to renew their WordPress site package with us. This kind of email is actually the same kind that we send our html/CSS web design clients too. It reminds out clients that their domain and hosting are coming up for yearly renewal soon. We usually try send this yearly renewal warning notification about a month before the domain and hosting lapses, and then we often send it again, about 5 to 7 days before the domain and hosting lapses. Subject Line: Yearly renewal of your site’s domain and hosting is almost due Hi there Please, this is a pro-forma we use, so accept it … Read entire article »

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What happens After your WordPress Site is Set Up?

March 7th, 2011 | 2 Comments

After your WordPress site is set up by us, we send you an email that looks something like this below: Email Subject Line: Your new site is ready, from TnT Hi there Welcome to your [name of website] website. View it at: http://[website address].co.za (or .com or .net or .org) Please read this email carefully, and please take the time to work through the tutorials. Save this email in a safe place, as it contains important information regarding your website. Please refer to this email before contacting us. Log in to your Website at: http://[link to click or copy and paste into browser bar] Username: [user name] Password: [password] Please note: Password and Username are case sensitive. Copy and Paste into the fields rather than type. Akismet plugin for Comment Spam Protection is: active Facebook Like button is: … Read entire article »

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Example Invoice Email and Thank You for Payment Email

March 7th, 2011 | 1 Comment

When we receive an order from our WordPress Site Package order form, the email that we attach the invoice to and that we send to the person who placed the order, looks something like this: Hi there Thank you for your order. Within 36 to 48 hours of us receiving confirmation of payment, we send you: Log in details; Links to Free WordPress Lessons; Details on how to check your site stats Our Banking Details are on the attached invoice. Regards, Terry and Tony Once we have received confirmation of payment having been made, the email we send the client looks something like this: Hi there Thank you for the Confirmation of Payment for your WordPress site. As soon as your site is set up, usually 36 to 48 hours from payment being confirmed, you will receive your log in details from us. We … Read entire article »

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WordPress Beginner Help

March 7th, 2011 | Add a Comment

We send this WordPress beginner help info below in an email, to clients who get their WordPress site set up by us, and who host with us, and get their domain registered with us (basic package R420 per year.) We’re including these WordPress beginner tips here too, and may even direct our clients to this page in future, instead of sending them the email. This is the email we are currently sending our new WordPress site package clients: subject line: further info to help you with your new site from TnT Hi there Some additional WordPress beginner tips for you to help you find your way around your new WordPress site more easily. 1) As mentioned at the top of the previous email that contains your log in details etc, please be sure to keep that email … Read entire article »

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